Terms & Conditions
Welcome to Netafarm! We appreciate your interest in our services. Please read through these Terms and Conditions carefully, as they provide important information regarding your use of our website, services, and any products we may offer. By using our Website, you agree to be bound by these Terms & Conditions.
Note: This page was last updated on 29th August 2023.
Overview of Netafarm
Netafarm is in the business of agriculture dedicated to providing fresh and safe produce to our family and community. Our goal is to ensure satisfaction and convenience while offering educational travel to our farms and campuses.
Acceptance of Terms
By using our Website, you signify your acceptance of these Terms & Conditions. If you do not agree with any part of these terms, kindly refrain from using our services.
Governing Law
These terms and conditions shall be governed and construed in accordance with the laws of Singapore.
Delivery, Shipping, and Payment
We offer various delivery options at different price points for your convenience.
Shipping times may vary based on the destination and availability of the items.
Delays beyond our control may occur due to unforeseen circumstances.
We accept multiple payment methods, including credit card (primary) and PayNow (upon request).
Return and Refund Policy
If you wish to return a physical item, please contact our customer support within 3 days from the delivery date.
To be eligible for a return, you must submit photos or videos of the item(s) unused.
Once we have received and inspected the returned item(s), we will notify you of the approval or rejection of your refund.
Refunds will be processed within a certain number of days, based on your payment method and the policy of your financial institution.
Refund Policy for Digital Products
Digital products purchased from Netafarm are non-refundable. If you experience any issues with our digital products, please contact us at sales@netatech.com.sg and we will do our best to resolve them. We reserve the right to refuse refunds if we determine that a refund request is unreasonable or fraudulent.
Cancellation or Modification Policy
You may cancel or modify your order at any time before the order has been shipped.
If your order has already been shipped, we will not be able to cancel or modify it. You may, however, return or exchange the item(s) in accordance with our Return and Refund Policy.
Guarantee Policy
We stand by the quality of our products/services and want your satisfaction.
We offer a 7 days guarantee on our products/services, provided that they have been properly used and maintained.
In case of any issues, please contact our customer support to discuss your concerns and possible remedies.
Privacy Policy
We respect your privacy and are committed to protecting your personal information.
Please refer to our separate Privacy Policy page to learn more about how we collect, use, and protect your data.
Intellectual Property Rights Protection
All content on our website, including images, logos, and text, is the property of Netafarm and/or its content suppliers and is protected by international copyright laws.
Unauthorized use or duplication of any content is prohibited, and violators will be pursued to the fullest extent of the law.
User-Generated Content
By submitting any content (e.g., reviews, comments, or photos) to our website, you grant us a royalty-free, worldwide, perpetual license to use, display, and modify the content for promotional and marketing purposes.
You acknowledge that you have the full right and authority to grant us this license without infringing on any third-party rights.
We reserve the right to remove or edit any any user-generated content for any reason at our discretion.
Indemnification and Liability Disclaimer
You agree to defend, indemnify, and hold Netafarm harmless from any claims or damages arising out of your use of our website or services. We are not liable for any direct or indirect losses incurred due to your use of our website or services.
In no event shall Netafarm be liable for any direct, indirect, special, punitive damages or any other damages whatsoever including but not limited to losses related to the use of our products/services. In no event will our total liability in connection with these Terms & Conditions, or from the use of our website and services exceed the amount paid by you for the use of such website or services.
The limitation of liability set forth in this section applies generally to all causes of action, whether based on contract, warranty, tort (including negligence), strict liability, or any other legal theory. Some jurisdictions may not allow the exclusion or limitation of certain damages; if these laws apply to you, some or all of the above disclaimers or limitations may not apply to you and you may have additional rights. In such case, the liability of Netafarm will be limited to the maximum extent permitted by applicable law.
Changes to Terms and Conditions
We reserve the right to modify or replace these Terms & Conditions at any time. Any changes will be effective immediately upon their posting on our website. It is your responsibility to check this page periodically for any changes. Your continued use of our website implies that you have read, understood, and accepted all modifications made to these Terms & Conditions.
Copyright
All content on this website, including but not limited to text, images, graphics, logos, icons, and software are the property of Netafarm or its licensors. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this website is strictly prohibited.
Netafarm® and all associated logos are trademarks of Netafarm Pte Ltd. All other trademarks used herein are owned by their respective owners. All rights reserved. Unauthorized use is prohibited. © 2023 Netafarm Pte Ltd. All Rights Reserved.
Conclusion
These Terms & Conditions constitute a binding agreement between you and Netafarm governing your use of our website and services. By using this website, you acknowledge that you have read, understood, and accepted all of the terms and conditions outlined above.
If you have any questions or concerns regarding our website or services, please don’t hesitate to contact us via email at sales@netatech.com.sg or call us at +65 6243 0218. Our customer support team is available 24/7 to assist you with anything related to our services. Thank you for choosing Netafarm – we look forward to serving you!